Below FAQ are some common concerns of our clients while purchasing our products.
If you have other questions, please just send it to mybeautystand@gmail.com.
CONTACT US
0333-1487989
Question: How can I place my order on your website?
You can place an order by selecting a product from the categories. Then click on ‘Add to Cart.’ After selecting all the items that you want to purchase, click on ‘Proceed to Checkout.’ Fill in the contact and delivery details, select your desired payment method and click on ‘Place Order.’
Question: What is MYBEAUTYSTAND Return & ExchangePolicy?
MyBeautystand has a general 24 hours exchange policy. With items being in original condition, unused. Once we received our product on the mentioned address with actual condition only then exchange will be possible.Shipping charges are bearable by the customer itself.
Question: How long does it take for the exchange to beprocessed?
After a request has been made, our team will contact you within 24 hours.
Question: How long does it take for my order to getdelivered?
You will receive your order within 3-5 working days
Question: What are your delivery charges?
Charges depend upon the weight of the parcel. Standard is 250
How can I reach you?
You can call us at 0333-1487989 or drop an email at mybeautystand@gmail.com
Question: What if the product received is damaged?
If the product is damaged, you should immediately inform us and request for an exchange. Once it gets accepted, our team will reach out to you, ask for the valid proof through pictures and videos. After that the customer will ship the damage product to the respective address. After receiving the product, and thoroughly being checked, it will be exchanged.
Question: Can I cancel my order?
Yes, you can cancel your order before it gets shipped. However, once it has been shipped, you won’t be able to cancel it.
Question: What if I am not able to receive the parcel when at mydoorstep?
Customers not willing to or unable to receive the parcel will not be entertained in the future.
Question: can I check my parcel before payment?
No, opening of the parcel is not allowed. It might lead to scam.
